Reference no: EM133586009
1. Define Management and describe two important ideas expressed in the definition.
2. What are technical skills? At what level are they most important and why?
3. Why are conceptual skills most important for top managers?
4. Identify the different roles that managers perform and discuss the importance of these roles in the achievement of organizational goals and objectives.
5. Distinguish between efficiency and effectiveness? As a student at the University of Technology, Jamaica suggest ways in which you could apply efficiency and effectiveness to enhance your academic performance.
6. Mr. Hall, Lecturer in the School of Building and Land Management (UTech) stated that "managers are people who stand in the way of progress." Do you agree or disagree with the statement? Give points to support you answer.
7. A college professor told her students that "the purpose of a management course is to teach students about management, not to teach them to be managers." Do you agree or disagree with this statement? Give points to support your position.
8. Do the roles that managers play change according to organization or industry? Explain your answer with the use of examples.
Mini Case
Hector, who is a Hispanic, has been working for a promotion for a long time. He works for a shipping company on the loading dock. The company is located in rural North Carolina. His job has been to drive a forklift and to occasionally load by hand boxes into large trucks. He reports to a loading supervisor who coordinates all the work of four forklift operators and makes sure the loads are accurate and ready to go on time.
Finally, Hector's hard work has paid off for him. His supervisor, Paul, has been promoted, and Hector was recommended to take his place. He has now been the supervisor for two weeks. Already he has begun to worry about whether he should have taken the job or not. He just can't seem to get the men working for him to move fast enough. Frequently, his loads are late in being finished and often they contain the wrong boxes. He cannot understand where he is going wrong. As a forklift operator he always received excellent ratings and has always been a hard worker.
What are some possible explanations for Hector's problems?
If you were Hector's boss, what would you recommend that he does?