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Topic: outsourcing
Oftentimes, businesses target their customer service departments as costs to be eliminated (to which I agree to an extent). Customer service costs, however, are tied to quality, rework, pride in product, employee turnover, and a myriad of other variables. Would you agree?
How difficult is it to get this concept across to management, whose intent is to reduce customer service costs? Any experiences to share?
Would the organization be better off targeting the reduction of these other variables, the root cause of customer service costs, versus the customer service department, per se?
If the government were to make university attendance mandatory and subsidize tuition costs with tax dollars, how might this affect a nation's economic growth?
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Suppose the government imposes a 20-cent tax on the sellers of artificially sweetened beverages.
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A huge increase in resource costs causes the price to rise to $9 also Block's only manages to sell 460 bottles of perfume.
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Where Q is the production and V is the number of employees working 8 hours a day
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Why did the federal government until recently put restrictions on interstate banking? Did those restrictions increase the stability of the banking system? What are some events that have changed the ability of the banks in U.S. to branch between state..
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