Which would be the most appropriate opening for refusing

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Reference no: EM133274463

Case: You are the general manager of a national clothing retail store. At the last minute, one of your night-shift managers has requested an alternate schedule for the next two weeks in order to attend an endcap display training course the company offers through its professional training program. While you would like to honor the night-shift manager's request, the schedule has already been distributed, your other night-shift manager is on vacation, and the change would require many people to reorganize their schedules at the last minute.

Options for the opening of the request refusal:

Option 1: Your enthusiasm to further develop your knowledge and best practices is admirable; I am always pleased when our managers take initiative to improve.

Option 2: It would be too much trouble to allow you to change schedules now; the other night-shift manager is on vacation.

Option 3: While I think it is a good idea to get further training, unfortunately, now is not the time to request a schedule change.

Which would be the most appropriate opening for refusing the night-shift manager's request?

A. Option 1

B. Option 2

C. Option 3

Reference no: EM133274463

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