Which would be a fundamental skill in client engagement

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In the engagement process, social workers play a pivotal role in establishing a collaborative and supportive relationship with clients, setting the foundation for effective intervention (Gasker, 2016, Chapters 5 & 10). Wahab (2005) underscores the importance of specific skills to foster a positive and productive client relationship during this phase.

Focusing first on empathy, which is important. Social workers must demonstrate a genuine understanding of clients' emotions and experiences. For instance, if a client expresses anxiety about their situation, reflecting on their feelings and acknowledging their distress can validate their experience and build trust.

The next focus would be active listening, which would be a fundamental skill in client engagement. Active listening would fully focus on the client's narrative without interruptions. A social worker practicing active listening might paraphrase the client's statements to confirm understanding and show attentiveness.

Last, clear communication is essential to ensure that clients understand the intervention process. For example, explaining the goals and steps of a treatment plan in simple terms can help clients feel informed and engaged in their own care (Gasker, 2016; Wahab, 2005).

Reference no: EM133776070

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