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Which tool would best meet the company objectives

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Reference no: EM132776518

Problem 1: A professional services firm is undergoing a business process improvement exercise to improve productivity, staff morale, and client satisfaction. Which tool would best meet the company's objectives for specifically quantifying only their level of success in attaining improved staff moral?

Option 1: Bid data analysis
Option 2: Key performance indication
Option 3: Net promoter score
Option 4: Balanced scorecard

Reference no: EM132776518

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