Which supplier performed poorly

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Problem: Consider that you are the buyer evaluating a supplier. Select a recent purchasing experience that involved both a product and customer service provided by at least two different suppliers to you as the buyer. Briefly explain the product and service provided. For example, purchase of food from a fast food restaurant or purchase from an online store. Using a rating scale of 1 = Poor, 3 = Average, and 5 = Excellent, c reate a weighted-point supplier measurement and evaluation system similar to the one presented in the Chapter 9 with performance categories and weighted sub-categories that represent their importance to you. Then score your experience and calculate the weighted score. Evaluate the suppliers based upon your results by answering the following questions: Which supplier performed best? Which supplier performed poorly? Would you use either supplier again? If so, why? How could either supplier improve their score? Provide any other information you discovered from the data.

Monczka, R. M., Handfield, R. B., & Giunipero, L. C. (2015). Purchasing and Supply Chain Management (6th ed.). Cengage Learning US.

Reference no: EM133647279

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