Which statements would explain the hcahps initiative

Reference no: EM133636245

Problem: You are the nurse manager on the floor, and you overhear some of the nurses talking about the committees they have to participate on to improve communication between the patient and the nurse , decrease noise at the nurses station , answer call lights promptly , and improve discharge instructions to all patients . The nurses are confused as to what kind of measurement has preceded these new committees, but they know it has something to do with HCAHPS. Which statements would explain the HCAHPS initiative?

Reference no: EM133636245

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