Which statements about the problem-solving model is true

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Problem 1: Which of the following statements about the problem-solving model is true?

a. Customers never want someone to be responsible.

b. Customers rarely have a solution in mind to offer when they seek to redress their grievances.

c. Customers often feel ownership for the solution when a problem is solved jointly.

d. Customers always know how to explain their problem well.

Reference no: EM132741837

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