Which resource is the bottleneck of process

Assignment Help Operation Management

Reference no: EM132869390

Katie Posh runs an upscale nail salon. The service process includes five activities that are conducted in the sequence described below. (The time required for each activity is shown in parentheses):

Activity 1: Welcome a guest. (1 minute)

Activity 2: Clip and file nails. (3 minutes)

Activity 3: Paint. (5 minutes)

Activity 4: Dry. (10 minutes)

Activity 5: Check out the customer. (4 minutes)

Three servers (S1, S2, and S3) offer the services in a workerLpaced line. The assignment of tasks to servers is the following:

S1 does Activity 1.

S2 does Activities 2 and 3.

S3 does Activities 4 and 5.

The drying process does not require server 3's constant attention; she/he needs to only escort the customer to the salon's drying chair (equipped with fans for drying). The time to do this is negligible. There exists only one drying chair in the salon.

1. Which resource is the bottleneck of the process?

2. What is the utilization of server 2? Assume that there is unlimited demand and that the process only admits customers at the rate of the bottleneck.

3. What is the average labor utilization of the servers? Assume that there is unlimited demand and that the process only admits customers at the rate of the bottleneck.

4. Assume a wage rate of $12 per hour. What are the direct labor costs for one customer?

Reference no: EM132869390

Questions Cloud

Explain recommendations for nike to improve : Explain you recommendations for Nike to improve based on the 5 functions of management must do recommendations for each functions first one being

Negative results for both companies and employees : Researchers are now saying that efforts to simplify work tasks actually have negative results for both companies and their employees.

Calculate the breakeven units : The total fixed costs of production per year are $135,000. The unit variable cost is $33. Calculate the breakeven units at the following selling price: $100

Percentage of ownership receives in return : We are starting new business of laptops. You can refer to the ASUS, Acer, dell research online and than answer these questions. Thx

Which resource is the bottleneck of process : Which resource is the bottleneck of the process? Assume a wage rate of $12 per hour. What are the direct labor costs for one customer?

Rules for corporate participation in elections : After Citizens United are the rules for corporate participation in elections still too strict, about right, or too relaxed? Why?

Compute the basic earnings per share for the year : On August 1, it sold an additional 6,000 shares. During the year, dividends of $56,050 were declared and paid on preferred stock. Compute the basic earnings

Strategy and prioritization selection-growth strategy : Amazon must resume its excellent return policies and free shipping offers to preserve its consumer base.

How does an investor benefit from the information found : How does an investor benefit from the information found on the Securities and Exchange Commission's (SEC) database at EDGAR to research a company's operations

User Account

All Pages