Reference no: EM132701581
Shoe Co builds shoes tailored to meet each individual customer's needs. Customers who visit Shoe Co can choose one or more of the following 4 custom-tailoring services. Customer receive their shoes in the mail within a week of their initial visit.
Services Time Resource Used
A - Walking Basics 12 1 attendant
B - Walking Plus 12 1 attendant
C -Running Basics 10 1 attendant
D- Running Adv 40 1 attendant
Shoe Co offers the following packages to its customers:
Pkg 1: includes only A-Walking Basics
Pkg 2: includes A-Walking Basics and B-Walking Plus
Pkg 3: includes A-Walking Basics, B-Walking Plus, and C-Running Basics
Pkg 4: All four services
Customers visit the store at a constant rate (ignore any effects of variability) of 20 customers per day. Of these customers, 45% buy Pkg 1, 10% buy Pkg 2, 20% buy Pkg 3, and 25% buy Pkg 4. The mix does not change over the course of the day. The store operates 12 hours a day.
Which resource has the highest implied utilization?