Reference no: EM133419423
Question
1. Which of the following is not true of ROI?
a) The ROI process begins with understanding the training objectives of a training event.
b) ROI should be directly linked with operational results that accomplish the organization's business strategy.
c) ROI should be applied to all training programs.
d) ROI demonstrates the value of training to an organization.
e) It can be challenging to operationalize the training results to determine ROI.
f) ROI is cost
2. Which of the following is not true of ROI?
a) The ROI process begins with understanding the training objectives of a training event.
b) ROI should be directly linked with operational results that accomplish the organization's business strategy.
c) ROI should be applied to all training programs.
d) ROI demonstrates the value of training to an organization.
e) It can be challenging to operationalize the training results to determine ROI.
f) ROI is costly.
3. Which of these steps are important to calculate ROI?
a) Identify outcomes (fines, litigation, accidents, and quality).
b) Place a value on those outcomes.
c) Determine the change in performance after eliminating other potential influences on the training results.
d) Obtain an annual amount of benefits (operational results) from training by comparing results after training to results before training (in dollars).
e) All of the above.