Which of the given is a major factor which distinguishes

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Reference no: EM13391042

A) There are many applications of poka-yokes in service organizations. Which of the following is one of the three-T's used to classify poka-yokes?

• Trust
• Teamwork
• Task
• Time

B) Which of the following is a major factor that distinguishes service design and development from manufacturing design and development?

• The service package has the same legal protection available to manufactured goods.
• Manufacturing is far more capital intensive than services.
• The service process and service product can be developed independently.
• The service package is the major output of the development process.

C) A project can be segmented into which of the following?

• Events
• Sub-jobs
• Work packages
• Success markers

D) Which of the following is a cost impact and payoff analysis tool from the operations consulting tool kit?

• Statistical tools
• Decision trees
• Work sampling
• Gap analysis

E) According to the theory of constraints, which of the following can be a capacity-constrained resource (CCR)?

• Product design
• Inoperable equipment
• An employee
• A customer

Reference no: EM13391042

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