Reference no: EM131504802

Question 1 : Using jargon or complex terms can contribute to _____________________ noise.

a. Semantic
b. Psychological
c. Physiological
d. Physical

Question 2 : _____________________is the verbal and nonverbal communication that takes place between two interdependent people.

a. Intrapersonal
b. Punctuation
c. Interpersonal communication
d. Self-disclosure

Question 3 : Which of the following examples of communication falls on the most impersonal side of the continuum?

a. a cashier and customer talking
b. a supervisor and employee talking
c. a mother and daughter talking
d. two neighbors talking

Question 4 : ________________ refers to the act of producing messages, whereas _____________________ is the act of understanding them.

a. Person-focused, message-focused
b. Source, receiver
c. Feedfoward, feedback
d. Encoding, decoding

Question 5 : In a _____________________ relationship, the two individuals mirror each other.

a. Dyadic
b. Symmetrical
c. Convergent
d. Complementary

Question 6 : Which of the following is an example of feedback?

a. Trying to understand a nonverbal gesture
b. Yawning when an instructor is lecturing
c. Being confused by an unfamiliar word in a lecture
d. Deciding how to phrase a question

Question 7 : All of the following are true about the transactional process of interpersonal communication EXCEPT:

a. The elements are interdependent.
b. It's always changing.
c. It's a linear process.
d. Each person acts as a speaker and a listener.

Question 8 : The principle of __________________ states that messages often have more than one meaning.

a. Irreversibility
b. Unrepeatability
c. Punctuation
d. Ambiguity

Question 9 : "You never get a second chance to make a first impression" exemplifies the principle of

a. Inevitability
b. Unrepeatability
c. Irreversibility
d. Ambiguity

Question 10 : Sally Ann had a bad cell phone connection and couldn't understand the directions her friend was trying to tell her. This is an example of __________ noise.

a. Physical
b. Semantic
c. Physiological
d. Psychological