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Which is the best performance measure of the organizational

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Reference no: EM132759778

Problem 1: A hotel has the following organizational goal: Increase employee satisfaction. Which one of the following is the best performance measure of the organizational goal?

A) number of new employees trained

B) turnover rate of hotel employees

C) overall rating on employee service on guest satisfaction survey

D) percent of guests writing complaints about employees

Reference no: EM132759778

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