Reference no: EM133012449

Problem 1: What is the purpose of an organization's mission statement?

a. To inform the employees of the direction the company intends to take

b. To make a statement of what makes the organization different from others

c. To provide a brief unified statement for marketing purposes

d. To provide a framework for customer expectations

Problem 2: The coordinated effort of the three levels of managers is required to implement the goals of any company. Which of the following best represents the three basic levels of management?

a. Marketing managers, human resources managers, and recruitment managers.

b. First-line managers, second-line managers, and top managers.

c. Financial managers, operations managers, and human resource managers.

d. First-line managers, top managers, and middle managers