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Which has consequently slowed corporate network to crawl

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Reference no: EM133358408

Questions

1. A user approaches you and claims that the network is running slower than normal. You have noticed no change in network speed nor have you heard any other complaints. What do you say to the user?

2. You discover one of your users has installed a shareware program which has consequently slowed your corporate network to a crawl. How would you approach the use to explain why these programs are forbidden on company computers?

3. You receive a call from one of your users who is angry that over the weekend, IT upgraded all of the computers to a new Office suite. What would you say to the user to help calm the situation? How do you think IT should have handled the software upgrade to avoid this scenario?

Reference no: EM133358408

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