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Make a cause-and-effect diagram to help analyze potential sources of variation in the espresso beverage preparation process. Your diagram must include at least four of the "6 Ms" (that is, management, manpower, method, measurement, machine, materials). where can I find information to assist me in completing this assignment?
INFO:
For Wild Dog Coffee Company, analyze the Beverage Service Times [XLSX] data. This data is for 50 beverage preparation events and was collected using their order processing system. Each individual order gets a time-stamp when it is placed and again when the beverage is handed to the customer.
The senior barista thinks the beverage delivery times should range between 2 and 3 minutes. The known process standard deviation, which has been calculated on an on-going basis, is 0.5903 minutes.
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