Which firm had major breach of ethics

Assignment Help Operation Management

Reference no: EM132227372

1. Who was one of the first writers to link communication skill with managerial skill?

Henri Fayol

Frederick Taylor

Dale Carnegie

Frank Gilbreth

2. What did studies conducted at the Hawthorne plant of Western Electric conclude?

Better lighting improved efficiency.

Lower lighting improved efficiency.

Relationships matter more that work conditions.

Constant supervision increases productivity.

3. What is empowerment?

Maintaining centralized power

Power sharing

Accumulating more power

Horsepower rating on engines

4. Which firm had a major breach of ethics?

Enron

WorldCom

HealthSouth

All of the above

5. What is a code of conduct is designed to do?

Communicate the standards that govern our business

Describe acceptable forms of payment

Create the chain of command

None of the above

6. Which level of communication is most important?

Intrapersonal

Interpersonal

Group

Organizational

Intercultural

All of the above

7. When does an assumption observation error occur?

The message was never sent.

People accept something as valid with no proof.

Viewing the message is boring.

All of the above

8. What does leading researcher in field of interpersonal communication William Haney believe?

Most of us have a penchant for categorizing.

Most of us prefer hand signals.

Most of us want to limit understanding.

Most of us prefer hand-written notes.

9. The use of strategic managerial communication may help managers to do what?

Streamline communications

Reduce communications

Reduce errors in critical situations

All of the above

10. Critical errors in communication include which of the following?

Misspellings

Failure to send e-mails from the draft box

Not signing a formal letter

Failure to discriminate

Reference no: EM132227372

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