Reference no: EM132632525

Question 1: All of the following statements regarding organizational conflict are supported by evidence from research EXCEPT:

A. Good conflict generally arises from tasks, while bad conflict is typically base on relationships

B. Task conflict in team contexts is generally more productive later in the team process rather than earlier

C. While potentially positive, even task conflict in excess can have negative team outcomes.

D. When conflict arises and how it is addressed by leaders has been correlated with important outcomes.

Question 2: Company ZC decided to substantially alter the job scope and description of all middle managers. Over the holiday season at the end of the current year, the company informed the managers that the changes would be instituted at the start of the new year. After the new year, HR reported a decline in productivity, job satisfaction, and morale. Company ZC committed which error according to Lewin's change theory:

a. Failure to start with a pilot project

b. Failure to allow managers an unfreeze transition period to understand changes

c. Failure to account for the refreeze transition period for mangers to embrace changes

d. Failure to wait until after the holiday season to change