Which conflict management style makes you most uncomfortable

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1. Which conflict management style makes you most uncomfortable in a customer situation? Why? How do you plan to gain confidence in this style?

2. Assume you work in a shoe store and a customer has a complaint about the quality of a pair of shoes she bought last week. What steps would you take in addressing the issue?

3. What are some of the difficulties and issues you have had in working with team groups on projects at work or in class? What are some of the dificulties in making decisions in these settings?

Reference no: EM132193335

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