Reference no: EM132776524

Problem 1: Healthcare organization implements a campaign to improve patient satisfaction during recent stays. The difference in average patient satisfaction before is (M=1.5, SD=2.0), after is (M=3.30, SD=9), and six month following the new campaign is (M=4.20, SD=3.0). Which action should the hospital management team take regarding the campaign?

Option 1: Change the campaign because it worked initially but is no longer effective

Option 2: Discontinue the campaign because patient satisfaction declined from baseline to six months following the campaign introduction.

Option 3: Continue the campaign because there was an increase in patients that came to the hospital during the six months

Option 4: Continue the campaign because patient satisfaction significantly increased from baseline to six month following the campaign introduction

Problem 2: Which common analytic used in health care counts only new cases of a disease that occur in a particular time period compared to the population?

Option 1: Morbidity rates

Option 2: Prevalence

Option 3: Incidence rate

Option 4: Cumulative incidence