Which aspect of collaboration seems to be dysfunctional

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Q. Seema John, the floor supervisor at a call center, calls Bryan, a call attendant, into her office. She reports observing a few critical omissions in his calls, a find outing supported by recent customer surveys. Bryan feels which Seema is just throwing her weight around. Which aspect of collaboration seems to be dysfunctional in this scenario?

Reference no: EM1391304

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