Whether they go with bigcosoft or largecosoft

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1. 360-degree view of the customer is a central goal of CRM implementation. Describe a company that has implemented 360-degree customer view successfully and explain why do you think so?

2. A company makes rods with a lower specification of 16.7mm and 21.4mm. The mean of the production process is 17.5mm and standard deviation is 0.27mm. What is the probability that a produced part is too small?

3. Mini-case Integration at BigPharma Inc. Why are the functional managers fighting about whether they go with BigCoSoft or LargeCoSoft?

Reference no: EM132093258

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