Whether the service involves tax assistance

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Reference no: EM131485726

Whether the service involves tax assistance at H&R Block or guest relations at the Ritz-Carlton, organizations attempt to reduce inconsistency through

A. regulation of service industries in terms of basic standards of quality.

B. maintaining a consistent image.

C. standardization and training.

D. better hiring practices.

E. reducing idle production capacity.

Reference no: EM131485726

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