When nordstrom offers free tailoring

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Reference no: EM133313671

Question 1.

IKEA knows that many of customers shop and buy on-line, in-stores, and through its catalog, so they should implement ___________________to continue to attract, retain, and build customer relationships.

Crosstab marketing

Database

Mega-channel marketing

Multichannel marketing

Loyalty club marketing

Question 2.

When Nordstrom's offers free tailoring with every suit purchased, it is providing which of the following utilities to its customers?

Time

Form

Personality

Place

Size

Reference no: EM133313671

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