When learning cognitive skills than interpersonal skills

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Question: Two managers are discussing the usefulness of training programs in organizations. The first manager claims that training programs can be effective in helping employees to acquire knowledge and skills, but that what is learnt does not transfer to on-the-job behavior. The second manager agrees that training programs can be helpful to learn new skills but claims that they are more effective when learning cognitive skills than interpersonal skills. Based on the information provided in this course, briefly evaluate each managers claim.

Reference no: EM133519490

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