When interacting with people from another country

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1. You have just determined that your service employees have used a total of 2400 hour of labor this week to process 560 insurance forms. Last week the same crew used only 2000 hours of labor to process 480 forms. Is productivity increasing or decreasing, and by how much?

2. When interacting with people from another country whose culture is very different from you, do you judge them by your own cultural standards? Explain.

3. Identify three conditions that would need to be implemented (or have already been implemented) in your organization to create a culture of innovation and change.

Reference no: EM132279562

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