When and why would you use performance metrics

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Reference no: EM133711403

Problem

When and why would you use performance metrics such as defects per unit (DPU), cost of poor quality (COPQ), defects per million opportunities (DPMO) and sigma levels? Define and describe communication techniques used for business results in organizations.

Reference no: EM133711403

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When and why would you use performance metrics : When and why would you use performance metrics such as defects per unit, cost of poor quality, defects per million opportunities and sigma levels?

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