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Question - CSR Reaction to Customer Complaints - Cliff, a fellow CSR, is noticeably upset at work this morning. Yesterday, work was incredibly difficult for him because it seemed he had to deal with the worst of the worst customer complaints. Today, Cliff has confided in you that, after talking to his wife last night, he is thinking about quitting. According to Cliff, he doesn't think "employees should be expected to take whatever the customer doles out." You are aware that Cliff has other things going on in his life, such as his aging mothing has recently moved In with Cliff and his family.
1. If you were having a private conversation with Cliff, what would you say to try and calm him down so that he can approach the situation rationally?
2. What do you think is really behind Cliff's desire to quit his job?
Hubbard argues that the Fed can control the Fed funds rate, but the interest rate that is important for the economy is a longer-term real rate of interest. How much control does the Fed have over this longer real rate?
Coures:- Fundamental Accounting Principles: - Explain the goals and uses of special journals.
Accounting problems, Draw a detailed timeline incorporating the dividends, calculate the exact Payback Period b) the discounted Payback Period. the IRR, the NPV, the Profitability Index.
Term Structure of Interest Rates
Write a report on Internal Controls
Prepare the bank reconciliation for company.
Create a cost-benefit analysis to evaluate the project
Theory of Interest: NPV, IRR, Nominal and Real, Amortization, Sinking Fund, TWRR, DWRR
Distinguish between liquidity and profitability.
Your Corp, Inc. has a corporate tax rate of 35%. Please calculate their after tax cost of debt expressed as a percentage. Your Corp, Inc. has several outstanding bond issues all of which require semiannual interest payments.
Simple Interest, Compound interest, discount rate, force of interest, AV, PV
CAPM and Venture Capital
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