What would you propose to mark hurd-the ceo at h-p

Reference no: EM133637967

In early 2006, the new CEO of Hewlett-Packard (H-P), Mark Hurd, became aware of a number of customer complaints about the accessibility of sales support at the company. The complaints referred to a confusing management structure and lack of contact with sales support personnel from H-P. There were 17,000 people working in H-P sales, and customers, particularly the large corporate customers, were frustrated dealing with the complexity of the H-P sales system.

Required:

What would you propose to Mark Hurd, the CEO at H-P, regarding an overhaul of the sales support systems at H-P?

Reference no: EM133637967

Questions Cloud

Prepare an eco-efficiency strategy : Using the assessment results, prepare an eco-efficiency strategy and associated recommendations that is tailored for your assessed business.

Analysis the global pharmaceutical industry : Using Porter's Five Forces framework, analyse the attractiveness of the global steel industry in global pharmaceutical industry which operates.

Assessing an alternative source for the us market : As a product manager for a coffee label, I am assessing an alternative source for the U.S. market. We'll use Brazil and Guatemala for comparison.

External environment facing global pharmaceutical industry : Analyse the external environment facing global pharmaceutical industry and identify the key external factors which impact on the company.

What would you propose to mark hurd-the ceo at h-p : What would you propose to Mark Hurd, the CEO at H-P, regarding an overhaul of the sales support systems at H-P?

Case-internationalization of a multichannel retailer : What key challenges remain for Blue Tomato in its efforts to coordinate these different channels?

Explain the role of multi sourcing any inbound supplies : Explain the role of multi sourcing any inbound supplies and why that has now become more important to maintain productivity.

Identify a single heuristic : Identify and illustrate a single heuristic or bias that could negatively impact the decision-making process.

What operations considerations could they newly prioritize : Why is Co-op leadership concerned that current prime retail location may no longer be a priority? What operations considerations could they newly prioritize?

User Account

All Pages