What would you do to minimize this form of bias

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Question: You are working at a refugee health clinic providing case management services. At the end of each visit you request your clients fill out a client satisfaction survey regarding their visit. One major limitation of client satisfaction surveys is that there is often positive bias. Can this problem be "fixed"? What would you do to minimize this form of bias in your feedback survey.

You are working at a refugee health clinic providing case management services. At the end of each visit you request your clients fill out a client satisfaction survey regarding their visit. One major limitation of client satisfaction surveys is that there is often positive bias. Can this problem be "fixed"? What would you do to minimize this form of bias in your feedback survey.

You are working at a refugee health clinic providing case management services. At the end of each visit you request your clients fill out a client satisfaction survey regarding their visit. One major limitation of client satisfaction surveys is that there is often positive bias. Can this problem be "fixed"? What would you do to minimize this form of bias in your feedback survey.

Reference no: EM133279541

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