What would you do to ensure sufficient discussion of topics

Reference no: EM133527413

Problem

Read the following case:

Choose your battles

While the ideal way to resolve a conflict is to use methods that lead us to achieve harmonious relationships, it is also important to remember that there are situations in which a small conflict becomes a big problem. As noted in creative problem-solving teams, the existence of some level of task conflict early in the solution formulation process could be an important stimulus for creativity and innovation. However, the conditions must be correct for a productive conflict to occur. In particular, individuals must feel psychologically safe expressing problems for discussion. If people believe that what they say will be held against them, they may be reluctant to speak up or cause problems.

• They should talk about what is possible,
• Be urgent and
• Involve uncertainty.

So how should a manager "pick a fight"? First, he must ensure that what is at stake is sufficient to justify the alteration. Secondly, he should focus on the future and how to resolve the conflict rather than on finding blame. Third, he must relate the conflict to fundamental values. Instead of focusing on winning or losing, it is better to get both parties to see that successfully exploring and resolving the conflict will produce optimal results for everyone. With successful management, some degree of explicit disagreement can be an important way for companies to manage related and potentially destructive conflicts. Do these principles work in real organizations? The answer is yes.Burlington Northern Santa Fe, but by applying these conflict management principles, the company was able to adopt a more advanced system and regain its competitive position in the transportation industry.

Analysis questions:

Question 1. What would you do to ensure sufficient discussion of controversial topics in a work group? What can managers do to bring hidden conflicts to light without aggravating them?

Question 2. What can negotiators do to take advantage of conflict management strategies so that differences in interests do not lead to dysfunctional conflicts but rather positive integrative solutions?

Question 3. Can you think of situations in your life in which silence has aggravated a conflict between the parties? What would you have done differently to allow open communication to facilitate collaboration?

Reference no: EM133527413

Questions Cloud

Lyzes the role that politics play in organizational behavior : You are to submit a paper that analyzes the role that politics and power play in organizational behavior. Such as decision-making and communication.

Identify article related to importance of selection process : Identify a journal article related to the importance of the selection process. Write an opinion on the article's topic supporting it with the article's content.

Explain whether the corporations act 2001 : Explain whether the corporations Act 2001 (Cth) enables the liquidator of Johnson Manufacturing Pty Ltd to recover any money from the managing director.

Explain the role of accreditation in mitigating risk : Explain the role of accreditation in mitigating risk compliance issues. Provide an example of a health care organization that was placed on probation or lost

What would you do to ensure sufficient discussion of topics : What would you do to ensure sufficient discussion of controversial topics in a work group? What can managers do to bring hidden conflicts to light?

Can hospital privileges be used to manage access to care : Can hospital privileges be used to manage access to care? Are there limits on the number of physicians that can have privileges at a certain hospital?

What type of discrimination is taking place : What type of discrimination is taking place? Intentional/Disparate treatment, mixed motive, or adverse impact-What is the evidence to support it?

What is acquisition planning : What is acquisition planning? Why is acquisition planning important? What part of the FAR addresses acquisition planning?

What is meant by legal basis for a tort cause of action : What is the process of litigating a tort cause of action in Maryland? This process is sometimes referred to as the "structure of a tort case."

User Account

All Pages