What would you do if you were the executive chef

Reference no: EM133207316

Question: You are to participate in the role play. Role play with your classmates in a group of three. You are to explain and role play the cross-cultural misunderstanding between employees. Your assessor might provide you with additional instructions.

If you need help understanding any questions, ask your assessor to explain.

Scenario

Mr. Aslam (Moroccan) works as a full-time chef in the busy well-known fine dining Harbourside Restaurant at Watson's Bay. The restaurant seats 160 persons, when full, has been awarded three hats last year due to its excellent food and service provided by diverse staff and hopes to maintain it in the coming future.

Due to a high turnover in staff, the Executive Chef, Matilda Jane, has just recruited Mr. Peter who originate from Hungary and just migrated to Australia with over 10 years of experience in Five-star Restaurants in Hungary

Recently there has been tension brewing between Peter and Aslamin the kitchen and they find it difficult to communicate as both of them speak with an accent.

Peter finds pronouncing Aslam name a little difficult and he has started to call him "Andy" but Aslam does not like it and requests that Peter refers to him by his correct name. On the other hand, Aslam finds Peter's accent extremely difficult to understand and recommends that Peter should take an English course to improve his pronunciation. Both of them are now getting agitated and their productivity has decreased.

What would you do if you were the Executive Chef of the Harbourside restaurant?

Reference no: EM133207316

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