Reference no: EM131441928

Assignemnt: Leadership for the 21st Century

Course material and readings:

Theme One: What is Knowledge Management (KM)? What are the Types of KM? Leader must invest in new technologies, invest in people knowledge (transfer of tacit knowledge-mentoring), understand generation gaps leading different generations to make the knowledge transfer possible, cross-training, etc. IT is seen as a new landscape. Who is going to Lead Generation X?

Read:

• What is KM?
• What is KM and What types of KM are there?
• KM MIT
• Different Types of Knowledge
• Tacit Knowledge
• The Role of the Knowledge Leader
• Why Do We Care About KM?

Theme Two: How does KM affect leadership?/Generations working together to transfer tacit knowledge and Generation gap

Read:

• What is Generation X? Maybe our last, best hope for change.
• So What Is the Future of Business?
• Leadership by the Generation
• 10 Principles for Working Across Generations
• Making Leaders of Millennials
• Generation Gap: How Technology Has Changed How We Talk About Work
• Ken Blanchard on Leading Different Generations
• The Mesh
• A Framework For Tacit Knowledge Transfer In A Virtual Team Environment
• Teambuilding for Competitive Advantage
• Harnessing The Link Between Knowledge Teams And Creativity: A Review

I. Leading Knowledge Management

Learning Activity #1

Over the past 25 years the term knowledge management has evolved to represent the changing nature of the workplace in a true paradigm shift. In coining the phrase "knowledge society" Peter Drucker convincingly argued that land, labor, and capital as the classical factors of production had been largely replaced by knowledge.

"Knowledge has become the resource, rather than a resource, and is what makes our society post-capitalist." (Drucker, 1993)

Explain the quote and make sure to define the nature of knowledge management and the types and kinds of leadership challenges that knowledge management engenders. Please Use in text citations to support your answer.

Learning Activity #2

Since week one you have been reading about the changes between leaders in the 20th Century and the 21st Century. Create a list of five expectations that society has for business leaders from each of these two centuries. Reflect on your reading for the course and explain how society's expectations affect the business leader of tomorrow. Use in text citations from readings to support your answer.

II. Fundamentals of Sales Management

Learning Activity 1

Read Case 4.1 "Alaska Office Supplies", Everyone is part of the sales team and answer the question below:

Questions:

1. How should the home-office manager have evaluated the situation
2. What would you do as Tyrone's sales manager?

Learning Activity 2

Forecast

First, watch this short video on sales forecasts: https://youtu.be/2D8k2UQHabc

A common problem faced by those responsible for making sales forecasts is "selling" the predictions to others such as the vice presidents or marketing, production, and human resources, and to the CEO or the CFO. These parties hesitate to use forecasts that can have major implications, especially if they are wrong, on their functional area.

Questions:

What can those responsible for sales forecasting do to better sell their results to management?
What forecasting guidelines should be followed to improve the predictions?
Include links to your research.

Attachment:- Assignment.rar