What would be your strategy for identifying the real issues

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You have just been selected as the new manager of a fast food restaurant. The restaurant offers heart-healthy food. The customers have stated they like the heart healthy food and the surveys indicated the food is tasting and appealing. However, business has been falling off in recent weeks. At this point, the restaurant is not making a profit. Customers have complained about the slow service and employee turnover is high. As the new manager, you are to address and solve.

What would be your strategy for identifying the real issues that have created this operational situation?

How would you propose to implement a strategy and related operational practices to turn the business situation around to be making a profit?

Reference no: EM132210299

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