What would be your decision statement

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Reference no: EM133249021

Case: Imagine you are conducting research for a local company. You are currently trying to understand the problem the company is having. Through several conversations with the client, you have gathered that sales are down and customer satisfaction is declining. This is confusing for the client, because they haven't changed their location, product selection, advertising, or price. Business seems to be running as usual. You suspect that shifting customer preferences and the customer service may be to blame.

Question 1: What would be your decision statement for the scenario above?

Question 2: List 3 research objectives that would come from your decision statement.

Reference no: EM133249021

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