What would be the best approach to address the conflict

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Reference no: EM133302929

Question 1: Who are the people involved in the conflict
Question 2: What would be the best approach to address the conflict (eg: what time, place, etc. would be most suitable)
Question 3: How would the resolution process begin? (eg: who should approach whom and what would be an appropriate way to initiate the discussion / topic)
Question 4: Consider two possible responses from the respondent - how would you handle each (eg: what would you say and do in each situation?)
Question 5: What type of 'action plan would be appropriate considering the situation
Question 6: How could you ensure there is follow through with the agreed on 'action plan'
Question 7: What kinds of communication skills would you need to remember in order to make the resolution process as productive and positive as possible

Reference no: EM133302929

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