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What would be an appropriate penalty

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Donna has worked for the company for 5 years. Her quality of work has been "average" but lately she has been rude. This year she often comes to work late by 10 or 15 minutes. She received a verbal warning for lateness last month and a written warning for customer politeness last week. This week she started an argument with a co-worker in front of the customers and was seen yelling at the man.

Has Donna presented "cause" for discipline?

If so, what would be an appropriate penalty?

Reference no: EM133094852

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