What will be the effect on the data that are gathered

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The customer service department of a high-tech retailer asks people who call in for help to stay on the phone to answer questions in a brief survey. Only about 30% of callers agree to participate. What will be the effect on the data that are gathered? Hint The data will be more reliable because the customer service department is only taking information from people who really care about giving feedback. There will be no effect. The people who agree to participate may have stronger feelings than those who don't bother to take the survey. This event will introduce bias.

Reference no: EM133615475

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