Reference no: EM132424996

• Discuss one (1) project where you used a problem-solving approach to address what turned out to be common-cause variation, or where you used a process improvement approach to deal with a special cause.

• If you do not have a personal experience that echoes either of these situations, you may use the Internet to search for a case that reflects either of these situations.

Answer the following questions :

Question 1: Describe the experience in the project.

Question 2: What were the solutions used to address the problem?

Question 3: Was the case you described a special-cause or common-cause?

Question 4: Do you feel the solution or approach used appropriate for the cause?

Question 5: What would you do if you could do it again?

Question 6: What conclusions can you draw from the problem-solving or process-improvement techniques?

Note: You may create and / or make all necessary assumptions needed for the completion of this assignment. In your original work, you may use aspects of existing processes from either your current or a former place of employment. However, you must remove any and all identifying information that would enable someone to discern the organization(s) that you have used.