Reference no: EM133588575
Discussion Post: Anne Chow
Prior to beginning work on this discussion post, watch the "BUS608 Week 5" overview video and interview with Anne Chow, The Transformational CEO You Might Not Know.
Anne was appointed chief executive officer of AT&T Business in September 2019. She and her organization of over 30,000 employees are responsible for serving nearly 3 million business customers in upwards of 200 countries and territories around the world, representing over $35B in revenues. AT&T Business customers span all industries, including the public sector as well as nearly all of the world's Fortune 1000 companies. She is the first woman to hold this position and the first woman-of-color CEO in AT&T's history.
Watch the interview and answer the following questions:
Question A. Karlgaard quotes Diane Green, and gets Chow's perspective on the quote. What is your understanding of the role that technology played pre-COVID, and what is its significance now? Base your answer on Chow's comment on the original quote and your own reflection.
Question B. Five years of digital transformation took place in 6 months. What were the signals of this transformation in AT&T, and how did the business adapt?
Question C. Based on Chow's journey, what are some of her key milestones as a successful CEO? What are her leadership traits that drive her success?