Reference no: EM133600766

QUESTIONS

1. What were the objectives of the training program? Write a training objective for the program described in the case that contains the key elements and components of a training objective. How would your training objective have helped in the choice/ design of a training program? How would it have helped trainees and managers?

2. Comment on the company's decision to purchase a generic, off-the-shelf training package by a local vendor. What were the advantages and disadvan tages? Do you think it was a good idea for the company to purchase the training rather than to have it designed in-house? Explain your answer.

3. Explain how using a request for proposal (RFP) might have changed the com- pany's decision to purchase the training program. Do you think the company would have purchased the same training program from the same vendor if they had created a detailed RFP? Explain your answer.

4. What effect did the use of the original needs analysis have on the content of the training program and the decision to have it delivered over the Web? Do you think a new needs analysis should have been conducted? If so, what effect might it have had on the design of the training program?

5. Comment on the use of the Web as the main method of training. What are the advantages and disadvantages of this method of training? What other methods might have been more effective?

6. If you were to design the training program, describe what you would do dif- ferently in terms of (a) training objectives, (b) training content, (c) training methods, (d) active practice and conditions of practice, and (e) active learning. How would your training program be different from the one described in the case? Would your program be more effective?