What were the major implications

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Question: The Rogers Outage 2022

On July 8, 2022, Canadian telecom provider Rogers Communications experienced a major service outageaffecting more than 12 million users of Rogers' cable internet and cellular networks, including those ofsubsidiary brands Rogers Wireless, Fido, Cityfone, and Chatr. This followed another major nationaloutage a year prior in April 2021. Multiple international web monitoring organizations observed theoutage.

What was the situation? (5 Bullet Points)
Why did it happen? (1 bullet point)
What were the major implications. (5 bullet points):
What Business Process Continuity steps should have been put in place? (5 bullet points)What was the financial and brand impact of the outage? (5 bullet points)
Your summary on how a BCP could have helped with the management of this situation.(one paragraph)

Reference no: EM133617161

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