Reference no: EM133746579

Scenario

You are a counsellor working at First Access. You work with survivors of domestic and family violence.

You have been referred a crisis case today, and you will immediately work with the client, Dianne, when she comes to the centre. Dianne has called ahead requesting help and has been directed to come in and speak with someone.

When Dianne enters your office, you immediately notice bruises on her arms and face. She has clearly been crying and she looks physically weak.

When you begin talking with Dianne, you will see that she is strong and determined. She will explain what she has been experiencing with her partner Sam. They have two children together.

During the conversation, you will come to understand that she has sustained multiple injuries but is not ready to leave her partner yet. She is looking for strategies and support.

She does not want to see her family doctor because of concerns about confidentiality or her partner finding out. However, it is clear that she needs medical attention, and you offer her a referral to Dr. Adam Fitzroy at a nearby clinic: Montague Rd. Family Practice.

Dr. Fitzroy is well known to First Access and understands the type of patients referred from First Access.

There is other support available to Diane, which you will offer to her, but she is hesitant and unsure how to proceed in this process. She expresses fear and uncertainty when offered further support. At this time, she is willing to see the doctor and come in to see you again.

Answer the following questions at the conclusion of the role play:

1. What are the rights and responsibilities of workers/employers in this scenario?

2. What were the indicators that Dianne needed medical attention?

3. How did you identify that Dianne needed crisis support and not seeking long-term support?

4. What are your own and/or workplace limitations in addressing client needs in this scenario?

5. In this role play, you had to make a referral for the client. Name three other resources you could use when referring your client for support.