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Assignment - Team Leader Case Study
Description - You are the team leader at a large engineering design firm. The general manager of the firm is extremely frustrated with his attempts to develop and use project teams. He has tried personality testing to improve communication skills, wilderness experiences to improve problem-solving skills, and Japanese culture lessons to improve consensus decision making. None of these approaches has worked, and he now wonders whether engineers can be trained to work in teams.
The most recent team-building program is using "professional" team facilitators who are graduate students in counseling from a nearby university. Their program is getting a mixed reaction from team members. (Maybe learning to better express their feelings wasn't what these teams needed.) The facilitators are often effective in improving the performance of the teams, but they are not encouraging them to learn how to operate independently. The director is looking for advice from her project team leaders about the use of teams and the future of team building in the firm.
What went wrong with the past team-building efforts?
What advice would you (the team leader) give the director about team building in the organization?
How can action learning be used to help promote teamwork in this organization?
Above are the questions that need to be a answer and a slight prompt but I can provide you the information to reach the text if more info is needed.
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