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What was the best customer service that you have received

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Reflect on some of your recent experiences as a customer. What was the best customer service that you have received? What was an example of the worst? In a few short paragraphs, relate these events to the text and other resources. What principles of customer management and customer service do your examples demonstrate? Respond to at least 2 classmates, how doyoufeel about their experiences? What insight can you gain from them?

Reference no: EM133446844

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