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Case Study - Purchase and download the case study through the Harvard Business School Course Pack.
IBMs Diversity Strategy
Questions for Case Study -
Analyze the case study and answer the questions provided.
1. What was Ted Child's strategy for convincing senior management at IBM to adopt a new approach to diversity? What worked well, and what should Child's have done differently?
2. Would the IBM diversity strategy have worked as well in an organization that had been polarized historically over racial, ethnic or gender divides? Why or why not?
3. What were the reasons for resistance to the new strategy? How did Childs overcome the resistance?
4. Why did the Women's Task Force struggle? What should have been done differently in establishing or leading that task force?
5. What were the benefits and drawbacks from using task forces as a primary vehicle for change?
Strategies to evaluate the effectiveness of learning and development strategy.
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