What verbal or non-verbal techniques could have been used

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Reference no: EM133262533

Reflection Paper

Application of Communication concept

The purpose of this reflection paper is to provide you with an opportunity to apply concepts and ideas from class lectures, the textbook and supplemental materials to a communication scenario.

This assignment is submitted in two parts.

Part 1

Reflection Proposal

a.Describe a scenario based on work or volunteer experience that you have had where communication was a focus. The scenario should be one in
which specific communication techniques could have been used to improve the outcome of the interaction. Examples may include, but are not limited to: a difficult conversation with a colleague or a supervisor, a conversation when you were advocating for yourself or someone else, or an in-depth conversation that involved planning or

decision-making.

Briefly identify three barriers that affected the communication process in the scenario that you have described.
Your proposal MUST include completion and submission of the Writing Checklist (posted under Content > Evaluations >Reflection Paper.
Your proposal submission is maximum of one page (not including the Checklist)

Consider the following questions:

Does knowing more about your own communication style impact how you

may have handled this interaction?

What verbal or non-verbal techniques could have been used to demonstrate respect, clarify the message, and/or improve the overall interaction?

What could have been said to demonstrate more empathy or understanding by either the sender or the receiver?

Reference no: EM133262533

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