Reference no: EM133726482
JOURNAL ENTRY: Promoting cyber security helps secure data systems.
In your journal, you will reflect on cyberattacks. Specifically, you will discuss attack vectors, risk management, network security risks, and attack prevention and detection.
Your journal entry should be three or more sentences per prompt and address the following questions:
What vectors might be most vulnerable to cyberattacks?
What can you do to help promote user awareness of security?
What is network reconnaissance, and why is it important to understand?
What are the main types of malware?
DISCUSSION POST:
In your initial post, imagine that you are a user writing an email to an IT help desk because your wireless internet is very slow.
In the email, explain what the issue is and provide some context that might help an IT professional resolve it. For example, you might state that you are having issues connecting to Wi-Fi on your computer or phone, or you are getting a 404 error when you try to access a webpage. Maybe your wireless router is blinking strangely
You can describe an issue that you actually have experienced as a user in the past, or choose an issue that you think is common for many users to experience.
In response to two of your peers, answer the email as if you are an IT professional working at a help desk.
If you are having issues troubleshooting the user or system error because you do not have enough information, ask the user clarifying questions. Consider:
What important information do I need to know in order to troubleshoot the error?
Did the initial post provide me with enough information to identify the probable cause and to implement the fix?
If you believe that you have enough information, state your hypothesis concerning what is causing the issue. RESPONSE 1: marvens orilas: Dear IT Help Desk,I am experiencing intermittent Wi-Fi connectivity issues on my laptop and smartphone. The connection drops frequently, causing disruptions during video calls and difficulties in accessing online resources. Occasionally, I receive a "No Internet Access" message despite being connected to the Wi-Fi network. The problem persists even after restarting the router.Could you please assist in diagnosing and resolving this issue? Your help in resolving this matter quickly would be greatly appreciated, as it is severely impacting my productivity. If additional information or steps from my end are needed, please let me know. Thank you for your prompt attention to this matter.Best regards,
RESPONSE 2:
Michael Tschupp, Recently I have been working remotely from home. When I do I use my personal Wifi. During the morning and mid-day, I am able to work with out any issues. Later in the afternoon thru the evening, I encounter slow speeeds which is affecting my connections resulting in less productivity. I pay for a 1 Gig connection from my internet service provider. I am not sure how to resolve the issue. Can you please assist me?