What unmet needs of the customer

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What unmet needs of the customer, or con-ditions in the apartment hunting and jobsearch processes, contributed to the successof Craigslist? So far I've came up with simple webiste design, helpful tips/sugesstion guides, good list break downs to find what you are looking for. Anything you think im missing?

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What unmet needs of the customer : What unmet needs of the customer, or con-ditions in the apartment hunting and jobsearch processes, contributed to the successof Craigslist?

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